Thank you for choosing our e-commerce for your purchases! To ensure an efficient and satisfactory delivery experience, we offer the following shipping and delivery policy:

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1- Delivery options:
The. Courier services: We work with reliable logistics partners ​​to make deliveries. Service options may vary by region and carrier availability. At checkout, you can select the delivery option that best meets your needs.

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2- Shipping:
The. Shipping price: The shipping price will be calculated based on the weight, size and destination of the order. During the checkout process, you will have access to the shipping cost before confirming payment.

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3- Delivery times:
The. Estimated delivery time: The estimated delivery time will be informed during the checkout process, taking into account the delivery region and the availability of carriers. It is important to highlight that delivery times are estimates and may vary due to external factors such as weather conditions, holidays, seasonal demand and unpredictable logistical adversities.

B. Tracking: Once the order has been confirmed and collected by the carrier, we will provide you with a tracking code so that you can track the status of the delivery through our website or the website of the responsible carrier.

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4- Adversities and Delivery Problems:
The. Adverse Situations: Unfortunately, on some occasions, adverse situations may occur that are beyond our control and that may affect the delivery of your order, such as strikes, operational problems or transport damage. In such cases, we will do our best to resolve the issue and will keep you informed of any delays or incidents.

B. Customer Service: If there is a problem during delivery or if you have any questions about the status of your order, our customer service team will be on hand to provide assistance and find the appropriate solution.

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Remember that it is important to read and understand our Terms and Conditions of Sale before making any purchase.

 

If you have any additional questions or require more information, our customer service team is available to help you. Thank you once again for choosing our e-commerce and we wish you an excellent shopping and delivery experience!